Reservation Policy

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Reservation policy

  • 1:00 PM is the typical check-in time, and 12:00 PM is the typical check-out time at Green Heart Resorts. Early check-in or late check-out is entirely contingent on space being available at the time of check-in and is subject to additional fees. Any request for an early check-in or a late check-out needs to be made to and confirmed by the hotel.
  • You must have a valid photo ID with an address. PAN cards cannot be used. Unmarried, unrelated individuals and anyone with local identification are not permitted to check-in. Our hotel administration is free to decide how to handle this. If the hotel refuses to let you check in under these circumstances, there won’t be any refunds given.
  • The maximum capacity allows two individuals or four people per room (depending on the size of the suites). The number of visitors in a room determines the rate. If the accommodation can accommodate it, an additional person will be charged extra at the hotel’s standard rate.
  • We do not allow any pets.
  • One extra bed is the most that can be placed in a room. Extra beds cannot be accommodated in Deluxe Room types. Extra bedding on the floor makes it possible to use an extra bed. Any kind of extra bed must be requested and confirmed.
  • To guarantee a room, please make a reservation by calling the reservations department or booking online.
  • To secure a confirmed booking, a money deposit or digital prepayment is required. Before getting the confirmed reservation, please read the refund policy.
  • Before the generation of the confirmation voucher, the rates shown online are not guaranteed. The rates are variable and subject to sudden adjustment. Once a rate has been chosen and a transaction has been completed by you, no alternative rate, whether higher or cheaper, is applicable, and no refund is allowed.
  • The verified accommodation charge, projected taxes, and projected charges are all included in the anticipated cost of the stay.
  • The actual taxes, fees, and cess that apply at the time of your stay will be charged; these may differ from the estimates provided, and you will be responsible for any additional costs as a result of these changes.
  • Conversions of currencies are offered merely as approximations and for informational purposes. The hotel’s native currency will be used to settle the bill at check-out for the stay.
  • If it seems, in the hotel’s sole judgment, that a visitor is engaging in dishonest, unlawful, or otherwise inappropriate action, or if the booking was obtained dishonestly, with mala fide intention, mistake, or error, we have the authority to alter or revoke it.
  • All promotional and sale fares are fixed prices that cannot be changed. specific sales/promotion No alterations to the hotel reservation are allowed due to rates. When making a reservation, please review the rate limitations. Limited inventory on certain Room type(s) is only accessible under all promotions/sale prices on a first-come, first- served approach. Without giving a previous warning, the hotel maintains the right to cancel and/or modify the offer or sale.
  • All extra services and facilities that are not included in the pricing are only available for an additional fee.
  • If the pre-booked accommodation is not available upon arrival, the hotel will, at its choice and without further obligation, provide an alternative similar to the standard hotel or room type.
  • Except for reservations that have been confirmed against advance payment, rates are subject to vary without warning and may differ for special occasions.
  • All prices are subject to the current local taxes that depend on the chosen services and room rate.

Reservation

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