Green Heart leisures prioritises the privacy and security of any information provided by our
customers. During the booking process of a hotel room, we might demand certain identity-
related information from you for additional confirmation. However, we ensure that all of the
information shared by you is highly protected with us.
Green heart Leisure is the issuer of this “Privacy policy statement”, which applies to data
gathered and processed by the hotel when conducting business. When you utilise our website,
either for booking purposes or for getting more information, we utilise some of your personal
information. To provide additional information regarding how we gather and protect your
information, we have produced this Privacy Policy.
Details you share with us. You might give us different pieces of information that personally
identify you while you use the Site. For instance, whether you use our reservation system to
make a reservation or when you stay at the Hotel, we may gather information from you. During
the reservation process and throughout your stay, the following information may be gathered:
We may get this information directly from you when you make a booking via our computerised
reservation, one of our websites, on-site at the hotel, or through a smartphone device.
Sometimes, such as when you make a reservation through a travel website or hotel booking
website, you may get this data from a third party.
You provide information to us when you use our business app, browse the Site, or engage with
some Hotel services, like wireless internet. In certain circumstances, details about your nation,
your IP address, your media access control address, and other aspects of your device or
system might be automatically gathered. It's possible that this data is gathered for practical
needs and to make using these services better for you. You may also see more pertinent
adverts and communications using this data, which may also be utilised for quantitative and
trend analysis in general. The utilisation of the site may also give us access to additional
information, such as your web server, computer kind, internet browser type, and other pertinent
data about your online activities and Site administration.
Our Hotel might put some data on your computer whenever you browse this website. This data,
which will take the appearance of a "cookie" or another comparable file, can assist us in
maintaining and enhancing this website. A "cookie" is a little piece of information that a Web
server sends to your device and that can only be viewed by the site that sent it to you. It serves
as your identity card and keeps track of preferences, passwords, and Internet addresses. The
cookie enables the website to recognise your computer when you return. It cannot transmit
malware or be run as code. You can delete "cookies" from your computer's hard disk, block all
"cookies," or get a notice before a "cookie" is saved using the majority of Internet browsers. For
additional information on these features, kindly check the browser's guidelines.
To execute your reservation, we will provide the hotel where you are staying with your information. To run our business properly and to assist us in developing our goods and services, we might also disclose your information to outside service providers. For marketing research and data analytics, for instance, we may use someone else or a third-party service. In some cases, third-party network operators may also help us with different marketing efforts, depending on local permission laws. We might also give your data to third parties so they can contact you with exclusive offers for their goods and services. Before we offer any material to any third parties, they must first consent to abide by our privacy standards.
Aside from the aforementioned uses, we won’t disclose details about your stay to any other parties unless you permit us or under unique conditions, like:
We may also gather and use your data when you choose to take part in one of our contests or competitions, subscribe to one of our publications or other special offerings and campaigns, install one of our smartphone apps, or use one of our other offerings. In certain situations, we
will gather data from you to manage the competition, sweepstakes, or service that you have chosen to take part in. Personal information like your username, residence, and contact information as well as some demographic data may be included in the data gathered.
We and, in certain cases, our third-party partners and network operators may contact you in
connection with a booking or to assist with any other services we offer through the delivery of
the aforementioned services.
You can amend your data on the Site or by getting in touch with a customer service agent at the
Hotel if any of the information you give us is incorrect and needs to be changed or if you want
some information erased. Please be aware that it may not always be possible to erase certain
parts of your information. In some cases, we might not be able to erase specific data that is kept
on our servers or that was shared with other entities about the services covered by this privacy
statement.
We may occasionally need to adjust, modify, or update this privacy statement to conform to
changing legal requirements or operational requirements. According to any relevant legal
restrictions, we retain the right to add to, alter, update, or otherwise change this Privacy Policy
at any moment but without prior notice.